Welcome to **Kite Technical Institute Pvt. Ltd.** ("KITE", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy and Terms of Use explain how we collect, use, store, and protect your information when you access our website, student portal, mobile services, online examinations, and Hybrid Learning platform.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy and Terms of Use.

1. Information We Collect

We may collect the following information:

• Personal Details (Full Name, Date of Birth, Parent/Guardian Details, Photograph)
• Contact Information (Mobile Number, Email Address, Address)
• Academic Records (Educational Qualification, Learning Progress, Online Examination Records)
• Verification & Security (Identity Documents, IP Address, Browser Information, Device Information, Login Activity)
• Financial Details (Payment Information)

2. How We Use Your Information

Your information may be used for various operational and academic purposes, including:

• Student Registration, Admission Processing, and Identity Verification.
• Course Enrollment, Student Support, and Online Learning Services.
• Examination Management, Certificate & Marksheet Generation, and Verification Services.
• Payment Processing and Internal Analytics.
• Maintaining Website Security and ensuring Legal Compliance.

Note: We do not sell your personal information to third parties.

3. Student Account Responsibility

• Students are responsible for maintaining the confidentiality of their Login ID and Password.
• Any activity performed using a student's account shall be deemed to have been performed by the account holder.
• Kite Technical Institute Pvt. Ltd. shall not be responsible for any unauthorized access resulting from negligence by the student.

4. Hybrid Learning Platform

• Students enrolled in Kite Hybrid Learning receive access to educational resources including PDF Notes, Video Lectures, Practice Materials, Assessments, and other learning content.
• Learning resources may be updated, modified, replaced, or removed periodically without prior notice.
• Access to learning content is provided solely for personal educational purposes and must not be copied, distributed, shared, sold, recorded, or reproduced without prior written permission.

5. Examination & Certification

Submission of an Examination Request does not guarantee examination approval or certification. Eligibility is determined based on the institute's prescribed academic requirements, including:

Certificates and Marksheets are issued only after successful completion of all applicable academic requirements. The Institute reserves the right to refuse, postpone, suspend, or cancel certification where necessary.

6. Payments & Refund Policy

• All fees paid towards registration, admission, examination, study materials, Hybrid Learning, or any institute service are subject to the applicable Refund Policy.
• Unless otherwise stated in writing, fees once paid are generally non-refundable.
• Refund requests, if applicable, shall be processed only in accordance with the institute's official policies.

7. Intellectual Property

All website content including Course Materials, PDF Notes, Video Lectures, Graphics, Logos, Certificates, Marksheet Designs, Software, Source Code, and Documents remain the exclusive intellectual property of Kite Technical Institute Pvt. Ltd. Unauthorized copying, redistribution, recording, resale, or commercial use is strictly prohibited and may result in legal action.

8. Student Conduct

Users agree not to:

• Share Login Credentials or attempt unauthorized access.
• Upload malicious software or manipulate examination results.
• Misuse student accounts or copy institute content.
• Submit false or misleading information.

Violation may result in account suspension or permanent termination without prior notice.

9. Certificate Verification

Every Certificate and Statement of Marksheet issued by Kite Technical Institute Pvt. Ltd. contains unique identification details including a QR Code, Certificate Number, or Enrollment Number. Employers, institutions, and third parties are advised to verify documents only through our official verification system.

10. Cookies

Our website may use cookies and similar technologies to improve user experience, maintain login sessions, store preferences, and analyze website traffic. Users may disable cookies through their browser settings; however, some website features may not function properly.

11. Third-Party Services

Our website may integrate third-party services such as Payment Gateways, SMS Providers, Email Services, Analytics Tools, Cloud Storage, and Video Platforms. These services operate under their own independent privacy policies.

12. Limitation of Liability

Kite Technical Institute Pvt. Ltd. makes reasonable efforts to maintain accurate information and uninterrupted services. However, we do not guarantee that the website will always remain available, error-free, or that educational content will remain completely unchanged. The institute shall not be liable for any indirect, incidental, or consequential damages.

13. Changes to Courses & Policies

The Institute reserves the right to modify the course structure, syllabus, learning materials, examination pattern, certification process, eligibility criteria, fees, and policies without prior notice whenever required for academic or administrative purposes.

14. Privacy Protection

We implement reasonable administrative and technical safeguards to protect student information. However, no online platform can guarantee absolute security. Students are strongly encouraged to keep their account credentials highly confidential.

15. Governing Law

These Privacy Policy and Terms shall be governed by the laws of India. Any dispute arising out of these policies shall be subject to the exclusive jurisdiction of the competent courts located in **Purnea, Bihar, India**, unless otherwise required by applicable law.

Effective Date: 01 January 2021

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16. Contact Us

For any questions regarding this Privacy Policy, Student Data, Examination, Certification, or Verification, please reach out to us: